Terms and Conditions

Last updated: Apr 24, 2025

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of this website, operated by The Chanje Collective, and apply to all services, including executive function coaching, ADHD coaching, and professional development training.

By accessing this website or booking services, you agree to the terms outlined below.

Coaching Terms of Service

Services provided by The Chanje Collective are intended for educational and developmental purposes.
Coaching sessions, whether for adults, teens, or teams, are not a substitute for therapy or medical treatment and do not replace licensed mental health or medical care.
You must be at least 18 years of age to book services directly, unless you have obtained consent from a parent or guardian.

Executive Function Coaching Disclaimer

Coaching is a collaborative, goal-oriented process designed to support clients in areas such as focus, planning, time management, and follow-through.
We make no guarantees regarding outcomes and are not responsible for personal or professional decisions made by clients.

ADHD Coaching Policies

Clients engaging in ADHD coaching are responsible for disclosing any relevant medical or educational background that may impact the delivery of services.
We offer individualized support strategies but do not provide diagnosis, medication management, or clinical interventions. Referrals may be offered when appropriate.

Intellectual Property

All website content, including text, images, graphics, and downloadable materials, is the property of The Chanje Collective. You may not copy, distribute, or modify any content without written permission.

Scheduling, Cancellations & Refunds

By scheduling services, you agree to our Return and Refund Policy.

Sessions must be canceled or rescheduled with at least 24 hours’ notice.
Missed sessions or late cancellations are non-refundable.
Unused session packages may be eligible for partial refunds if requested in advance.

External Links & Third-Party Services

Our site may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of use.

Limitation of Liability

The Chanje Collective is not liable for any direct or indirect damages resulting from the use of this site or services. Use of our website and coaching services is at your discretion and risk.

Updates to These Terms

We reserve the right to update these Terms of Use at any time. Continued use of the site or services after changes are posted indicates acceptance of the new terms.

Contact

For questions about these Terms, please get in touch with us at:

📧 dr.reba@chanjecollective.com

📍 Gallatin, TN

Return and Refund Policy

Return and Refund Policy for The Chanje Collective

Last updated: April 24, 2025

At The Chanje Collective, we are dedicated to delivering exceptional coaching and consulting experiences. We understand that circumstances can change, and we aim to handle cancellations and refunds with fairness and transparency.

Coaching Sessions (1:1 or Group)

Cancellation Policy:

Clients may cancel or reschedule a session with at least 24 hours' notice without penalty. Cancellations made less than 24 hours in advance may not be eligible for a refund.

Refund Policy:

Refunds are not offered for completed sessions.
If a session is missed without prior notice ("no-show"), it will be considered used and is non-refundable.
Packages of multiple sessions may be partially refunded if unused sessions are canceled with appropriate notice.

Workshops & Professional Development

Due to planning and customization, professional development sessions and organizational contracts are non-refundable once scheduling and planning have begun. In the event of a cancellation by The Chanje Collective, a full refund or rescheduling option will be offered.

Digital Products

All digital resources and downloadable content are sold on a final sale basis. Due to the nature of digital delivery, we do not offer returns or refunds on these items.

How to Request a Refund

If you believe you are eligible for a refund based on the policies above, please get in touch with us at:
📧 dr.reba@chanjecollective.com

Please include your full name, the service booked, and the reason for your request. We will respond within three business days.

The Chanje Collective’s coaching terms and conditions page